Waiting for your first doll to arrive? Here is exactly what to expect so there are no surprises.
Packaging
Your order ships in plain, unmarked double-boxing. There is no branding on the outside and the billing descriptor is neutral, so the purchase stays private from doorstep to bank statement.
What is in the box
You will find the doll itself, the wig and eyes you selected, a blanket or cover, gloves, and a care/cleaning starter. Larger dolls are heavy — have a clear space ready and consider help lifting.
First steps
Unpack carefully, fit the wig and eyes, and give the doll a gentle first clean before use. Read the included care card so you start the right routine from day one. Keep the box if you have space — it is useful for storage or any future return.
